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"Louise’s
knowledge of ACT and excellent customer service helped immensely
with my department’s transition to an upgraded version of ACT.
Her patience and willingness to answer my questions in a timely
manner were a tremendous benefit to the services that she
provided. It has been a pleasure to work with you. Thanks for
your help with this project!"
Carol Melka, MSW, LCSW
Outreach Services Director
Lutheran Senior Services
"Louise, thank
you for your prompt response during my recent hard drive
crash! This would have been a job I could not have undertaken
and you came in, loaded disks, knew the right questions to ask,
downloaded additional drivers needed and set up my system so I
could work again. When you're a home-based consulting business
like I am, the computer is critical and only being down for half
of the day was phenomenal! I could not have done it without
you...you're simply the best!"
Paula Tarrant, P3
Consulting, LLC
"Louise was a
patient and kind trainer. She answered all my questions, and
there were many, as well as guiding me through my new ACT
database in logical, and easy to understand steps. I never felt
overwhelmed, but rather empowered, to learn a new software
program – and I am not a “techie” type of person! Louise also
made helpful marketing suggestions and ways to best apply the
technology to work FOR me!"
Brenda Fraser,
Gala Force Events &
Fundraising
"I did
find the workshop very useful. It was well worth the time spent. I went
back to the office and spent a little time setting up groups. I liked
your diagram. It was very helpful in visualizing how the program is
structured. Being an analytic personality, I like to understand how all
the parts work together rather than memorizing key strokes."
Gail Strong, Allbright Systems
"Thanks so much for your
technical support with Act! You were able to quickly diagnose my
situation and provide the solution I needed. It's a pleasure
working with you as not only do you know your stuff, but you share your
expertise with patience and good humor. I'm glad to have you as a
valued resource both for myself and also to recommend to my own
clients."
Mary Kutheis, Open Spaces, LLC,
Workplace Productivity Group™
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"Just
want to thank you again for a very, very good program. I hope
our questions showed how on-target you were for our needs.
Thank you.
Pam Vaccaro, Designs On Time
"I have been an Act user for 15 years. Louise
has been a lifesaver in helping me keep up to date with and
understand the latest versions of Act. She knows Act inside and
out, and is always willing to answer questions. I have seen
her work at a basic level (patiently) with beginners and with
more experienced people, helping them move to a higher level of
sophistication. My productivity is much higher thanks to her."
Georgia Palmer, Coldwell Banker Gundaker
"Louise Wiedermann
introduced me to ACT in a patient and methodical manner. She
walked me through the program, watched me while I tried it
myself, and then left me to practice on my own. She reassured
me that I may call her anytime I have a question about the
program." Trish Martin, Professional Organizer,
Clutter
Consultant, LLC
"Just a note to thank
you for your recent upgrade of my internet service. I know my limits
and am glad to have enlisted you to do the conversion. I appreciated
the contact before our actual appointment--to make sure we had the
right supplies and equipment.
I also
appreciated that you: 1) explained options and the costs and
benefits of each; 2) shared your opinion when I asked: 3) and acted
on my decision.
Finally, I know I
could count on you to return calls or emails quickly. Direct and
straightforward help is what I needed and what you provided. Thanks
again."
Sue Ekberg, Career Focus
"...presents
the material so each attendee understands the importance of having a
working knowledge for their business of computers and why it is
important for their success. ....It is a pleasure to work with Louise,
and look forward to doing so in the future"
Sam Simler, SCORE St. Louis |
